We Provide Care And Support to Senior Citizens
Compassionate, personalized in-home care services throughout northeastern Illinois, helping clients live safely, comfortably, and independently.
Need care for a loved one? Call now: (224) 463-8227
Free consultation. No doctor’s referral needed. Care may begin within 24–48 hours.
FAQs
Frequently Asked Questions — Non-Medical Home Care in Illinois
Straightforward answers to what Illinois families ask us most about non-medical home care, private pay, and how to get started.
What Is Non-Medical Home Care?
A: Non-medical home care provides hands-on daily living support without clinical or medical services. It includes personal care (bathing, grooming, dressing), companion care, meal preparation, household assistance, errand support, and lifestyle coordination. It does not include skilled nursing, wound care, injections, IV therapy, or physical therapy. No doctor's order is required to begin.
A: Salvation Home Health Care is primarily a non-medical home care agency. Our services focus on personal care, daily living assistance, companionship, and lifestyle support. We do not provide skilled nursing, physical therapy, occupational therapy, or other clinical medical services.
A: No. Non-medical home care does not require a physician's referral or medical order. Families contact us directly, discuss their needs, and we can arrange care — typically within 24 to 48 hours of your consultation.
A: Home health care (skilled home health) is a medical service involving licensed nurses, therapists, and clinical procedures ordered by a physician. Non-medical home care involves daily living assistance, personal care, companionship, and household support. No physician's order is required for non-medical care.
Payment & Insurance
A: Salvation Home Health Care accepts three payment methods:
(1) Private pay — you pay directly;
(2) Private insurance — many long-term care insurance policies cover non-medical home care;
(3) Out-of-pocket — direct payment without third-party billing. We do not currently bill Medicaid or Medicare for non-medical services.
A: Many private insurance plans — particularly long-term care insurance (LTCI) policies — cover non-medical home care services such as personal care and companion care. Coverage depends on your specific policy. Our team can help you understand your benefits during a free consultation.
A: Private pay home care offers several significant advantages: no waitlists, no eligibility requirements, no lengthy approval processes, faster care placement (often within 24–48 hours), more caregiver choice, flexible scheduling, and the ability to start and stop services on your own timeline without government program restrictions.
A: In some cases, non-medical home care expenses may qualify as a medical expense deduction on your federal tax return — particularly when care is required due to a medical condition or disability. We recommend consulting a tax professional for your specific situation.
A: We do not currently bill Medicaid or Medicare for our non-medical home care services. We accept private pay, private insurance (including long-term care insurance), and out-of-pocket payment.
Getting Started
A: In most cases, care can begin within 24 to 48 hours of your initial consultation. Because we operate on a private pay basis, there are no insurance pre-authorization processes or government enrollment delays. For urgent needs, call us directly at 224-463-8227.
A: During your free consultation, our care coordinator will listen to your situation, ask questions about your loved one's needs and daily routine, discuss service options, explain our caregiver matching process, and walk through payment options — all with no pressure or obligation.
A: Yes, always. We introduce your caregiver before care begins and take the time to ensure a genuine match in skills, personality, and language preference. You'll always know who is coming into your home before their first visit.
Our Caregivers
A: Yes. All Salvation Home Health Care caregivers undergo thorough background checks and are carefully selected for their qualifications and genuine compassion. We are affiliated with the Illinois Department of Public Health (IDPH), IDHS, and IDoA
A: Our team speaks English, Spanish, Urdu, and Polish — serving Illinois' diverse communities in their preferred language for maximum comfort and cultural sensitivity.
A: We provide personal care assistants, home health aides, companion care specialists, postpartum doulas, concierge and lifestyle coordinators, and disability support aides — all non-medical, all carefully vetted.
Service Areas
A: We serve Cook County (including Chicago), DuPage County, Will County, Lake County, and McHenry County in northeastern Illinois. Contact us to confirm availability in your specific city or ZIP code.
A: Currently, our primary service area is Cook, DuPage, Will, Lake, and McHenry Counties. Contact us at 224-463-8227 to discuss availability for areas outside these counties.